Can I add on to my order?
Unfortunately, we no longer offer add-on orders. All orders you place are their individual, separate order.
Here's why:
For the guys in the shop:
- When you place your order - each order goes in line.
- We run reports that show which stamps are needed in the line order.
- We may need to manufacture stamps to meet these orders in line.
- When an add-on order comes in it alters the inventory of the orders in the line ahead of the add-on order.
- All of these things delay shipping for everyone most of the orders after your initial order number.
- In addition, if the guys have already started working your initial order, and you add on to it, it creates the potential for errors in shipping.
For the actual cost of shipping:
- We determine the cost of shipping based on the weight of the box they ship in.
- If you add-on to an order at a zero cost for shipping, you are adding to the weight of the box without covering the cost to ship it.
For you:
- Not adding-on to or combining orders means that we are able to focus our shipping department on maximizing efficiency and that means we are able to get orders out much faster.
- It also means that each of your orders will be individually tracked when it they are shipped.
While this was a service we were able to provide in the past, the number of orders we receive weekly has increased to such a level, that focusing on shipping the orders as they arrive has become imperative to our team. We are working super-duper hard to maximize efficiency in our shipping department and get orders out to you amazing customers as quickly as possible. Thank you for understanding!