My order is missing stamps. Now what?
Mistakes happen sometimes, and we are so sorry when the error is on our end. Should your order arrive and it is missing stamps, the first thing to do is EMAIL US! We can absolutely help you within 7 business days of you receiving your order.
We will require the following information:
- Photos of the packing slip sent with your stamps
- The sku of the missing stamp(s) -- found on your packing slip
If you do not have your packing slip, or you are outside your 7 business day window of receipt of your order, we will not be able to verify the error was on our side and may not be able to replace your missing stamps.